What are Mindgrasp Customer Service / Support Hours of Operation ?

Mindgrasp Customer Support Teams current hours of operation are 

Mon-Fri: 8am - 8pm
Sat-Sun: 3pm-9pm

These will be the most active times through out the week to contact a C.S Agent and receive any assistance needed for any of your questions or inquiries for Mindgrasp and our Platform. 

**Disclaimer: Keep in mind our Technical Support Team who handles any software errors will not be active during the weekends and you can expect an update from your Customer Support Agent by the following Monday**

Current Active Ways To Contact Our Support Team Agents 

1. Via Email by contacting [e-mail] 
2. Via Our Discord which you can learn to submit a ticket in here! 
3. Creating a Ticket with us Directly through our Help Center in the Upper Right part of this webpage that says "Submit Ticket" 

Currently Inactive Ways To Contact Mindgrasp Customer Support 

1. Call Center
2. Live Chat
3. Social Media 

These are currently channels of Customer Service that we do not yet support but plan to create as soon as possible! Each Inactive channel will redirect customers to our email [e-mail]

If you need assistance during offline hours of operations please reference our Help Center. 

If we have not yet answered your specific question through our Help Center you can join our Discord Server & ask it in the channel #ask-a-question so we can create an article that others can benefit from to! 

We really hope this helps since our C.S Team Goal is to make sure each and every one of you are successful using Mindgrasp as your native Ai study assistant!