![](https://mindgrasp.zendesk.com/system/photos/23508514276749/Zendesk_PFP_Copy_square.jpeg)
Moises O
- Total activity 41
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 7
- Subscriptions 18
Articles
Recent activity by Moises O-
Why Can't I Get to the Checkout Screen When I'm Creating my Account
This error is not common but in the events that this happens to you, this is how you fix that. When creating an account during the registration process a posbility of the checkout process may glitc...
-
How Does the Library Question Answering / Search Library Feature Work
Our new feature, Library Q&A / Search Library Feature will help you by navigating your own Mindgrasp's extensive knowledge base with our innovative Search Library option. Located conveniently withi...
-
What are Mindgrasp Customer Service / Support Hours of Operation ?
Mindgrasp Customer Support Teams current hours of operation are Mon-Fri: 8am - 8pmSat-Sun: 3pm-9pm These will be the most active times through out the week to contact a C.S Agent and receive any a...
-
How Does Auto-Save Work?
Our new Auto-Save feature when toggled on prevents users from losing any study material they may have created during their Mindgrasp Study Session. This Includes Auto Saving Smart Notes Short Su...
-
How To Use The New Live Recording Feature in Mindgrasp!
Its simple! In order to use our new Live Recording feature you can go to your main dashboard in Mindgrasp & click on [Live Recording] You will first be prompted with the amount of time you have le...
-
How To Use Image Upload in Mindgrasp Ask Ai Feature
The first iteration of our Image Uploading Option in the Ai Assistant is here!This feature will save you a hassle by showcasing the first time Mindgrasp will be able to analyze new sets of data, Ap...
-
How does Hibernating my Mindgrasp Account Work
When you hibernate your Mindgrasp account you are pausing/postponing your subscriptions active status & payment date for 2 and a half months. You will lose access to your active account immediat...
-
How to Hibernate My Mindgrasp Account
You can hibernate your Mindgrasp subscription by going into the settings section of Mindgrasp. Please follow the order below: Mindgrasp Dashboard > Settings > Billing > Cancel Subscription > Hibern...
-
How to use the Draggable Divider
Click + Hold + Drag the linear cross section line from side to side to adjust the width of the Note/Summary Generator or Question & Answer tool window. Example Image:
-
Mindgrasp Release Notes - June 28th, 2023
What’s New 🚀 Multiple File Uploads - You can now drag & drop or select multiple files under our new pricing tier level “Premium". For example, you can grab all your files within the compatible file...